Your Family's Safety Is Our First Priority

Chappel's Heating, Cooling and Home Performance -- Covid-19 Policy (June 2020)

• All employees who are feeling ill or are living with someone that is ill, will remain home.
• For technicians and office employees that come to work, temperatures will be taken before they enter the office.
• Before we dispatch a technician our office will be calling each homeowner to identify anyone who is sick in the home.
• Technicians will be dispatched from their homes instead of our office in order to minimize contact with others.
• Technicians will carry disinfectant in their trucks and will wipe down the truck and equipment daily.
• You will receive a call notifying you that the technicians is parked outside your home. Please be ready to open your door so our technician can begin work.
• Technicians will not shake hands with homeowners, wear HN(95 masks and will practice social distancing (6-feet seperation).
• Our technician will keep his tools disinfected and will do their best to minimize time in your home.
• We will not distribute paper invoices, brochures etc. - materials will be emailed to you.