Your Family's Safety Is Our First Priority

For the safety of our customers and our team, we have implemented some new procedures to run a clean service call on your home.

Chappel's Heating, Cooling and Home Performance -- Covid-19 Policy (June 2020)

  • All employees who are feeling ill or are living with someone that is ill, will remain home.
  • For technicians and office employees that come to work, temperatures will be taken before they enter the office.
  • Before we dispatch a technician our office will be calling each homeowner to identify anyone who is sick in the home.
  • Technicians will be dispatched from their homes instead of our office in order to minimize contact with others.
  • Technicians will carry disinfectant in their trucks and will wipe down the truck and equipment daily.
  • You will receive a call notifying you that the technicians is parked outside your home. Please be ready to open your door so our technician can begin work.
  • Technicians will not shake hands with homeowners, wear HN(95 masks and will practice social distancing (6-feet seperation).
  • Our technician will keep his tools disinfected and will do their best to minimize time in your home.
  • We will not distribute paper invoices, brochures etc. - materials will be emailed to you.